Fearless working is such a powerful thing.

This week I had the privilege of meeting Charlotte Johnson, I first came across her over dinner at one of my favourite networking events. There was something about her approach to work which intrigued me and I wanted to know more.
If you are anything like me you will keep coming across the many quotes talking about how as businesses we should be more focused on performance than we are attendance, there is nothing which saddens me than someone feeling they need to “look busy” because they are at work. Or what about the fact that we should “Train people well enough that they can leave but treat them well enough so they want to stay.”
So it was that I was sat, in a beautifully fitted out reception area of a members club, in the former Television Centre awaiting Charlotte’s arrival. Many of you know I am partial to a cup of coffee, however the Starbucks and Costa experiences mean I know bad coffee, and thankfully occasionally can comment on what a good cup of coffee tastes like. My inability to say no to the 3rd cup probably accounts for slightly less sleep that eventing but hey…. life happens and it was a very long day which was just beginning, did I say the coffee was good?
Charlottte and I shared our stories, and it was the way in which she operates with her team, many of whom are working for her full time, BUT, all of whom are encouraged… almost expected, however only in a positive sence, to have interests outside of the “day job”.
Meeting deadlines, every time, is paramount but when you work… be that Sunday evening, early in the day, late at night, is purely a matter of personal choice. When you don’t work is equally strongly encouraged! A few hours out to enjoy a sunny afternoon… completing the work later in the day is certainly not a problem.
There is a two way respect and professional courtesy given at all times, she treats the team as adults and experts in their field to do their job how and when they wish.
Enabling a entrepreneurial approach to a permanent – albeit she used the word full time (I’m not sure permanent is an appropriate word any more is it?) I am sure creates a much more engaged and exciting workforce. So to bring us back to where we started… Let’s build a world centred on trust, not based on fear. A working environment which celebrates what is possible and encourages us all to deliver our best and recognise above all that when we are freed up to do our best work at the times and in the places which work best for us, then everyone wins. Ultimately when the end client wins every business and person in the chain of delivery wins as well.
With thanks to Charlotte Johnson, Founder Live Consultancy @liveconsultancy for her insights and discussions I really look forward to seeing how our respected networks can benefit from our connection
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